We’ve got FAQs
Do you want to know how to buy better?
Here are the top answers to our most frequently asked questions.
Why should I LAYAWAY?
When you plan, save, and then buy, you also save time and money! You don’t need to pay the costs of travelling to lay-by in-store, so you have more money to lay-by on LAYAWAY. Plus, you’ll get the best possible deal when you’re ready to purchase, and you can get your family and friends to contribute towards a savings goal together. Create a LAYAWAY pocket today to live your best life in the future.
How does LAYAWAY work?
LAYAWAY works like an online savings pocket. Plan, save what you have when you have it, buy, and build your financial profile to unlock your best life. And if you prefer using cash or don’t have a bank account, top up with OTT Voucher.
How long do I have to reach my savings goal on LAYAWAY?
You can take as long as you like, or as long as it takes! We understand that money doesn’t grow on trees, so we’ve ensured that LAYAWAY is as flexible as possible. Create a pocket now.
How do I open a LAYAWAY account?
Click here to get started on LAYAWAY. All you need to do is enter your name, contact details, and password and get saving now!
Is there an application for LAYAWAY?
There is no application required to start using LAYAWAY. All you need to do is sign up. We can’t wait to connect with you!
What products do you have on LAYAWAY?
Have you had a look at our featured partners and their popular products? Our current products include technology and entertainment, stationery, books, gifting, hair and beauty products, clothing, and baby goods.
I don’t see the product I want. How can I use LAYAWAY to buy it?
If there’s something else you want to save towards, you can create a personalised savings pocket for it on LAYAWAY.
What’s the minimum deposit amount I need to pay?
There is no minimum deposit! Save whatever you can, whenever you can. You’re in control of your money. Get started with LAYAWAY today.
What happens if I miss a payment?
Nothing! There are no penalties or charges if you can’t make a payment for the month. Being able to save what you want, when you want, means just that. But don’t lose focus on what you’re saving for, and keep your eye on the prize by coming back to contribute when you’re ready.
Are there credit checks?
No credit checks are done when signing up on LAYAWAY, but there might be if you apply for credit.
How do I pay for my items on LAYAWAY?
To recharge your balance, you can pay via EFT using your bank account, via Ozow, or with a digital cash OTT Voucher.
I want to order. How do I do it?
Once you have completed your savings journey, we will issue you with a LAYAWAY Voucher you can use to redeem at checkout with the retailer you’ve been saving towards. Create a savings pocket now.
Once I have finished paying for my item, how do I get it?
Is my money safe?
Of course! Our top priority is to empower you to manage your money better, including keeping it safe. Your moola is secure with us, provided you take the necessary precautions to keep your login details and password secret.
Is my account secure?
Your account is secure as long as you follow the basic rules of keeping it that way. This means creating a strong password that is unique, long, memorable and not obvious (i.e., the name of a family member or your date of birth) and keeping it private.
Need some help?
Drop a message below so we can connect with you. We can’t wait to chat!